FAQ
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Quality of products
The quality of our products is confirmed by international quality certificates. We monitor every stage of production - from purchasing materials to preparing for the shipment of your order. Our specialists manufacture goods in accordance with international standards and specifications.
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Delivery time
Standard delivery times are 7 to 10 days. The exception is non-standard orders with individual parameters. Production and delivery times will be specified by our manager.
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Availability of goods
We are always ready to provide the necessary goods in any volume. Therefore, be sure when placing an order that we will deliver everything you need on time and in full.
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Price
We are ready to fulfill non-standard customer orders, both in terms of volume and size of individual goods. That is why we always offer a flexible price and discuss individual terms of work.
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EN Plus A1 Certificate
We are proud that our wood pellet products meet the highest quality standards and have received the A1 class certificate from the reputable Holzforschung Austria. This certificate proves that our wood pellets meet the most stringent quality and environmental criteria.
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The main advantages of certified wood pellets:
- Ecological: Our wood pellets are made from high quality wood raw materials, taking into account the principles of sustainable forestry. They are a renewable and excellent alternative to traditional energy sources.
- High heat output: Our wood pellets have a high heat output and efficiently provide space heating, making them an extremely effective choice for heating systems.
- Minimum ash and moisture content: Wood pellets of our quality are characterized by low ash and moisture content, which ensures optimal combustion efficiency and burning time.
